Local IT Packages
Built by SMEs, for SMEs, local support you can trust
Whether you’re just starting out or scaling up, our plans are designed to flex with your business.
They’re practical, affordable, and backed by a support team based right here in the Bay of Plenty.
You’ll always get real help from real people, locally based technicians who can support you remotely or in person, whenever you need it.
Local IT Packages TO SUIT YOUR BUSINESS
Why Our IT Care Plans Work for Kiwi Businesses
- Security First: Cybersecurity is non-negotiable. Every plan includes modern protection to keep your people, devices, and data safe.
- Compliance Ready: From privacy regulations to industry standards, we help you stay aligned and protected as your business evolves.
- Local, Human Support: Our team is in the Bay of Plenty — not overseas. Get fast, friendly help from people who know your business and can be there on-site when needed.
- Remote + On-Site Service: Most issues are resolved quickly with remote tools, but when something needs hands-on attention, we come to you.
- Made for SMEs: We understand the balance of cost, simplicity, and functionality. Our plans are crafted with real small businesses in mind.
Local IT plans
Plans That Scale with You
Local Remote Support
Affordable access. On-demand expertise.
Foundational IT support for businesses that need occasional help without the full managed services package. Perfect for small businesses and sole traders who want professional support available when they need it.
Local Remote Support Plus
Smart hardware monitoring added.
Everything in Remote Support, plus visibility into your device health and lifecycle so you can plan replacements proactively and avoid unexpected failures.
Local Core
The foundation every business needs.
Step up from break/fix support with Microsoft 365, endpoint protection, automated updates, and professional firewall security. Designed for small to medium businesses that want stable, secure IT without overcomplicating things.
Local Core Plus
Your next step in business-grade IT.
Enhanced security with M365 backup, identity protection, and regular IT reviews. Perfect for growing teams that need reliable data protection and proactive threat monitoring.
Local Secure
Tailored security for serious businesses.
Comprehensive protection with Microsoft 365 Premium, phishing training, network power protection, and advanced security controls. Built for security-aware operators who need full compliance and visibility.
Local Secure Plus
All-inclusive. All secure. All handled.
Complete peace of mind with full device and app management included. One provider, one number to call for everything. Perfect for owner-operators who want comprehensive IT without the complexity.
Add-On Services
Local Move
Lightweight mobile support for field staff and drivers who need reliable access to email, files, and collaboration tools without desktop overhead.
Remote Support Add-On
Unlimited remote support at a fixed monthly cost for existing customers who need frequent helpdesk access without hourly charges.
Let's find the right level of care for your business
We’ll guide you to a plan that fits your needs now — and grows with you into the future.
Get honest advice about what your business actually needs, not what someone thinks you should buy.